Policy


Reservation Policy:

Reservations are confirmed with a major credit card.  Visa, Master Card, American Express, and Discover cards are accepted.  All reservations will be charged one night stay at the time of booking.  Extended stays and events will require additional deposits.

A credit card is required to be kept on file at The Sanford House during your stay, or until your event is completed to pay for any additional charges that are incurred.

A 48 hour cancellation notice is required for a refund of room reservations.  A $35.00 administration fee is charged to your card for any cancellation. If you need to change your reservation for any reason please provide the confirmation number provided below and we will be happy to assist you.

For events held at The Sanford House, the deposit is non-refundable.  (See our event contract details). The Sanford House is a non-smoking facility.  A $250 charge is assessed for any violation of this policy.  All guest rooms have maximum occupancy designations.   If the maximum occupancy is exceeded your credit card will be assessed a $450 event facility fee.

Any reservation that you wish to pay for with a Gift Card requires a Credit Card to hold until the value of your gift card or gift certificate is determined.


Privacy Policy:

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


The Information We Collect:

This notice applies to all information collected or submitted on the [company name] website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

    Name
    Address
    Email address
    Phone number
    Credit/Debit Card Information
    (etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

    Name
    Address
    Phone Number
    (etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.